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X-WR-CALNAME:Center for Economic Growth
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X-WR-CALDESC:Events for Center for Economic Growth
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DTSTART:20190101T000000
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DTSTART;TZID=UTC:20200115T080000
DTEND;TZID=UTC:20200115T180000
DTSTAMP:20260410T082025
CREATED:20191127T211620Z
LAST-MODIFIED:20191127T211704Z
UID:9090-1579075200-1579111200@www.ceg.org
SUMMARY:End to End Quality: Better Ways to Create More Value (1-Day Workshop)
DESCRIPTION:Does Your Company Have a System for Seeing and Solving Quality Issues?\nWhether using A3s\, the 5 Whys\, DMAIC\, Value Stream Mapping\, or any other problem-solving tool\, having a System for seeing and solving quality issues can ensure the real problem is solved and protect precious resources from being deployed erroneously to solve a non-existent issue. \nLearn a System to Solve Unforeseen Quality Issues\, BEFORE They Happen\nWhether it starts on a company’s website\, in a tradeshow booth\, or even during an unconscious first glimpse of a logo\, customers’ perceptions of value begin well before the product or service is ever delivered – and then either build\, or diminish\, during every interaction thereafter. This is critical because 75% of customer defections are the result of poor-quality experiences somewhere between “needs recognition” and “post-delivery support.” Coupled with the fact that a 5% decrease in business typically results in -25% Operating Income\, organizations have more than enough incentive to improve their end-to-end quality. \nLead by Brent Wahba\, Strategy\, Innovation & Transformation executive at Strategy Science\, Inc.\, Brent is a well-known expert in product development\, manufacturing operations\, supply chain management\, and quality control. He brings global managerial and technical expertise across several industries.  \nWorkshop Prices & Deadlines\n\nEarly Bird: $1\,295 per person – closes on 12/22/2019 at 11:59 AM\nCEG/CEN Members: $1\,295 per person – closes on 1/4/2020 at 11:59 AM\nRegular / Non-Member Pricing: $1\,495 per person – opens 12/23/2019 at 12:00 AM\, closes on 1/14/2019 at 11:59 PM\n\n\n Register >>>\n\nWe have known these facts and the related challenges for decades\, but unfortunately\, the methodologies for addressing them (Total Quality Management\, 6 Sigma\, Lean…) are often cumbersome\, require years of focus\, and even under the best circumstances\, do not frequently create quick or sustainable results. While there may be many company-specific reasons for this\, some of the most common root causes are: \n\nDe-coupled and misaligned business processes\nCursory understanding of all stakeholder expectations\nLack of coordination between strategy and improvement activities\nBlanket\, organization-wide tool deployment\nToo much non-value-added complexity\n\n  \nThis workshop is designed to help participants of any organizational level or function address these shortcomings and significantly improve their own quality system performance by learning to: \n  \n\nSee quality & value as outputs of an end-to-end delivery system\nMore deeply understand all stakeholder needs\nPrioritize improvement activities based on both strategy and bottlenecks\nPrevent problems instead of firefighting\n“Pull” simplified measurement systems and tools only when necessary\n\n\n\n\n\n\n\n\n\n\n\n\n Register>>>\n 
URL:https://www.ceg.org/event/end-end-quality-better-ways-create-value-1-day-workshop-2/
LOCATION:Crowne Plaza Albany – the Desmond Hotel\, 660 Albany Shaker Road\, Albany\, NY\, 12211\, United States
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